Practice Supervisor OBGYN – Westlake + travel to west side offices

Position #: 2500000B
Position: Practice Supervisor OBGYN – Westlake + travel to west side offices
UH Facility: Medical Practices / Mgmt Services Org
Shift: Days
Status: Full-time
Work Days of Week: M-F

City: Westlake

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JOB DESCRIPTION & QUALIFICATIONS

Description

A Brief Overview

Oversees daily functioning of all operational systems in office. Ensures implementation and adherence of business policies and procedures for the daily operations of the office.

What You Will Do

Sets daily operational/patient priorities, evaluates daily work flow and assigns work. Ensures that duties are carried out according to UHMSO policy and procedures. Direct supervision of all levels of office support staff. Establishes work priorities. Schedules staff and ensures coverage of support services within the practice, approves overtime. Approves vacation and time off requests of practice related staff. Conducts or coordinates regular office staff meetings. Kronos Timekeeper.
Orients and trains new and current staff on office protocols and job responsibilities. Coaches staff to maximize patient throughput. Maintains documentation related to employee performance and communicates performance related issues to Administrator. Identifies needs and assists front line leads with planning of continuing education for office staff. Completes performance reviews of staff. In collaboration with HR makes decision regarding hiring, corrective action, terminations, and other HR initiatives.
Promotes, builds and ensures positive customer relationships at all levels within the practice. Troubleshoots and resolves issues. Updates Administrator of significant activities.
Assesses and resolves all patient balance billing issues using appropriate resources within UHMSO. Responsible for practice revenue enhancement/expense reduction initiatives and meeting financial objectives, including the collection of prior patient balances, co-pays, and co-insurance where applicable.
Recommends operational improvements. Meets with leads and providers to assess, design, implement programs and processes to increase the efficiency and effectiveness of the practice. Provides detailed action plans for UHPS initiatives and coaches front line leads and staff through implementation of projects. Collects and analyzes data and maintains reports for business efficiency and practice growth. Assumes role of, or delegates all functions with regards to the office lab. Ensures all applicable laws, rules, and procedures are followed concerning typical lab functions, including: vaccines, patient samples, log books, and equipment.
Works with assigned providers to ensure charges are submitted in a timely fashion.

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

High School Equivalent / GED (Required) and
Associate’s Degree (Preferred) or
Bachelor’s Degree (Preferred)

Work Experience

3+ years Of healthcare experience (Required) and
Supervisor experience (Preferred)

Knowledge, Skills, & Abilities

Must have excellent interpersonal and communication skills; (Required proficiency)
Able to relate effectively with a wide variety of people; (Required proficiency)
Able to prioritize, delegate, and follow up; (Required proficiency)
Computer literate with word processing and spreadsheet knowledge; (Required proficiency)
Understanding of medical terminology; (Required proficiency)
Understanding of third-party reimbursement requirements; (Required proficiency)
Knowledge of CPT and ICD-10 coding. (Required proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

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LOCATION

Working at University Hospitals

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To contact University Hospitals Human Resources department, or to request a reasonable accommodation, please call 216-767-8900 or send us an email at employment@uhhospitals.org

Equal Employment Opportunity Statement

It is the policy of University Hospitals to provide equal opportunity to all of our employees and applicants for employment. Decisions concerning employment, transfers and promotions or other conditions of employment are all made upon the basis of the best qualified candidate without regard to race, color, national origin, age, religion, veteran status, disability, gender, sexual orientation, gender identity, or marital status in accordance with Federal and Ohio law. A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself. EEO is the Law

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