RN-Transfer Referral Center (not remote)

Position #: 24000CNO
Position: RN-Transfer Referral Center (not remote)
UH Facility: University Hospitals
Shift: Nights
Status: Full-time
Work Days of Week: M-F, Rot wknd and Holidays

City: Shaker Heights

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ABOUT US

Your Nursing Talent Can Be The Difference.

Our UH health system cares for more than a million patients a year, one patient at a time. You chose a career in nursing because you wanted to help; to improve lives, including your own; and to have real impact. When it comes to choosing the perfect place to share and grow your talents, you deserve to be among those who share your passion and dedication too. That’s us.

Join Us and Be the difference in Advancing the Science of Health and the Art of Compassion.

We combine the best of evidence-based nursing with personalized care to provide the best healing experience for those we serve. The result is a different level of patient-focused healthcare and a different caliber of opportunity for our nurses.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

JOB DESCRIPTION & QUALIFICATIONS

Description

This position is full-time 36 hours per week on straight nights, 7p-7:30a. It will be located at the UH Management Services Center in Shaker Heights. This is not a remote position.

A Brief Overview

Responsible for performing aspects of the Patient Flow Management process ensuring that transfers, patient placement and related activities occur in a timely, safe and accurate fashion. This includes providing clinical assessment for patients being placed through the Center for Patient Flow Management.

What You Will Do

Coordination of incoming patient transfer requests with receiving facility, physicians, and necessary transport resources
Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes
Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations
Displays leadership that influences optimal clinical and operational outcomes
Delivering exceptional customer service while facilitating communication across multiple disciplines
Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach
Responsible for promoting a Best Place to Work Culture and positive and professional work environment
Radio communication and coordination with multiple agencies, including Air Medical programs and UH Critical Care Transport
Dispatch of UH Critical Care Transport ambulances

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

(BSN) Bachelor’s Degree in Nursing (Preferred)

Work Experience

5+ years of acute care hospital in-patient nursing (Required) and
ICU or ED experience (Preferred)

Knowledge, Skills, & Abilities

Excellent interpersonal and communication skills both written and oral (Required proficiency)
Strong organizational and multi-tasking skills (Required proficiency)
Demonstrates a professional demeanor when interacting with patients and customers (Required proficiency)
Strong computer skills including all MS platforms (Required proficiency)
Excellent ability to perform triage in order to determine appropriate facility, bed type, service, etc (Required proficiency)

Licenses and Certifications

Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

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LOCATION

Working at University Hospitals

Careers at University Hospitals offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As a leader in our industry, our staff share a commitment to Be the Difference in the lives of our patients and our communities, from Northeast Ohio and beyond. Take a look at this video to discover how we’re building an organization for the future, today. Note: video content was obtained prior to the COVID-19 pandemic.

Learn More

Read Video Transcript

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Contact Us

To contact University Hospitals Human Resources department, or to request a reasonable accommodation, please call 216-767-8900 or send us an email at employment@uhhospitals.org

Equal Employment Opportunity Statement

It is the policy of University Hospitals to provide equal opportunity to all of our employees and applicants for employment. Decisions concerning employment, transfers and promotions or other conditions of employment are all made upon the basis of the best qualified candidate without regard to race, color, national origin, age, religion, veteran status, disability, gender, sexual orientation, gender identity, or marital status in accordance with Federal and Ohio law. A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself. EEO is the Law

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