A Brief Overview

The Director, Audiology & Speech Language Pathology Services is responsible for the strategic oversight, leadership, and management of inpatient and outpatient pediatric and adult audiology services across the UH system. The Director will work collaboratively with the Chairman, Divisions Chief, and Service Line leaders at CMC and UHPS ambulatory care sites. They will be responsible for the management of a continuum of audiology and speech language pathology services that include the prevention, identification, diagnosis, consultation, and treatment of patients with hearing or communication impairments. The Director is further responsible for translating and integrating the goals of UHPS, CMC and regional medical centers into the strategic plan for overseeing daily operations and the ongoing direction of the provision of audiology and speech language pathology services. The Director develops and implements goals to facilitate the delivery of high-quality, safe, and cost-effective care. In addition, this position is fully accountable for implementing and evaluating audiology and speech language pathology practice standards in conjunction with UH system policies and procedures.

What You Will Do

• Define and advance the clinical, academic, and teaching vision for the section with input from section faculty members and subsection medical directors, and in coordination with administrative leadership.
• Develop necessary leadership structure and distribution of responsibilities to support personnel growth and development as well as execution of clinical, academic, and educational activities.
• Responsible for the management of a continuum of services that include the prevention, identification, diagnosis, consultation, and treatment of patients with hearing or communication impairments.
• Maintain a 40% clinical schedule structure in addition to the administrative and leadership duties of the position.
• Work closely and collaboratively with senior leaders, nursing leaders, clinical staff, and physicians at CMC, UHPS and regional medical centers.
• Develop and execute strategic operating plans and goals for CMC, UHPS and regional medical centers including, but not limited to, financial and revenue growth, operations, labor management, clinical outcomes, and patient experience.
• Participates in the development of area strategic plans, goals, and objectives that align with CMC, UHPS and regional medical centers
• Maintains a strong knowledge of healthcare policies.
• Effectively drives employee engagement and leads a strong team through coaching, training, and development
• Ensure operations function cost-effectiveness while providing quality service by planning, proposing and managing the capital and operating budgets
• Maintaining outstanding patient and customer service, creating a best-in-class care experience.
• Managing site-level P&L and budget in collaboration with finance director/COO.
• Monitoring and advising leadership in regards to regulatory issues, deficiencies, or potential problems that may have financial impacts or involve regulatory intervention in collaboration with the Compliance Officer.
• Ensuring compliance for all services locations within designated markets with all state and federal requirements.
• Overseeing marketing programs to grow the assigned region and ensuring that the practice has appropriate and up-to-date information on the market environment to enable effective responses to threats or opportunities.
• Provide feedback and support for clinical development and clinical performance of personnel including developing of onboarding processes, etc, as needed.
• In conjunction with ENT Institute leadership act to integrate, align, and advance departmental academic goals and endeavors success within the section.
• Interface with clinical leaders for content and cross-disciplinary practices related to the section.
• Contribute to the development of the yearly capital budget priorities for the section taking in to account technology and methodology advancements, anticipated institution volumes, and equipment obsolescence planning.
• Develop and sustain external partnerships across various fields and industries to engage research and academic support for initiatives that further interests of the clinical programs.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.