Senior Kronos Analyst

Position #: 2600052I

Shift: Days

Status: Full-time

Work Days of the Week: M-F

UH Facility: University Hospitals

Location: Shaker Heights, OH

Remote Work: Remote

Salary: $69,243.20 – $108,284.80/year

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Job Description & Qualifications

Description

Position Summary & Essential Duties:

The position is visible to the hospital’s business service lines and serves as a liaison between IT and those groups.  This position also functions as a team member responsible for providing application(s) configuration support to enhance department’s operational efficiencies/ workflow needs. Duties include:

  • This position will support Kronos UKG PRO Workforce Management (Payroll Time & Attendance application).

  • Manage communication and manipulation of data in SQL

  • Supports/troubleshoots inbound/outbound interfaces as appropriate.

  • Produces and maintains custom reports; maintains knowledge and experience with industry standard report writers such as Crystal Reports.

  • Independently manage components of application upgrades, testing, troubleshooting, and support efforts.

  • Collaborate with other scheduling applications and clinical analysts to ensure optimal system integrations.

  • Troubleshoots application issues, without assistance, to resolution.

  • Troubleshoots system hardware/timeclocks, as needed.

  • Utilizes and maintains appropriate change control procedures and standards.

  • Leads escalation of issues with appropriate resources.

  • Work problem tickets assigned by service desk.

  • Performs other duties as assigned.

*This role may encounter Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.  

Qualifications

Education
 

  • High School Equivalent / GED (Required) and
  • Bachelor’s Degree (Preferred)

Work Experience
 

  • 4+ years of experience supporting applications required.
  • Experience in a healthcare setting is highly desired.
  • Excellent written and verbal communication skills are required.
  • Ability to work in a team environment is required.
  • Ability to function independently in a fast-paced environment required.
  • Ability to work with all levels of the organization is required.
  • Knowledge of MS Office required.
  • Project management experience/skills preferred.

  • Business workflow redesign experience desired.

     

     

    Experience working with business applications such as:

  • Time & Attendance systems
  • Productivity or Analytics systems
  • Scheduling systems
  • Hospital or Physician Revenue Cycle systems
  • Data Warehousing
  • SQL/SSIS
  • Enterprise Scanning and workflow management Applications
  • Bed Management Applications
  • Finance Applications

Special Skills & Equipment Knowledge:
 

  • Knowledge of SQL databases required.

  • Knowledge of LAN, DNS, and networking required.

  • Ability to work with servers and apply software upgrades required.

  • Knowledge of disaster recovery and backup procedures required.

  • Knowledge and experience with HL7 Interfaces required.

  • Knowledge and experience with SQL based applications required.

  • DataHub Asset knowledge desired.

  • Boomi Integration Platform knowledge desired.

  • Knowledge of ITIL standards desired.

Physical Demands
 

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

Travel Requirements
 

  • 10%

Additional Salary Detail:

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.

For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.

UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.

Equal Opportunity Employer – Veterans and individuals with disabilities.

University Hospitals is a national leader in healthcare that takes pride in calling Northeast Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Paid Short and Long Term Disability
  • Life and Account Insurance
  • Additional Voluntary Benefits
  • Wellness Programs and Plans
  • Financial Health Resources
  • Career Development Resources
  • And More!

*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

A smiling mother working on a laptop while her young daughter hugs her from behind, creating a loving moment at home.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Paid Short and Long Term Disability
  • Life and Account Insurance
  • Additional Voluntary Benefits
  • Wellness Programs and Plans
  • Financial Health Resources
  • Career Development Resources
  • And More!

*Benefits may vary based on FTE Status and Position Type.

A smiling doctor in a white coat engages in a friendly conversation with a patient in a bright medical setting.
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Working at University Hospitals

Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.

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