Job Description & Qualifications
The High School Patient Care Intern (HSPCI) completes patient care activities and provides clerical support as delegated by the RN
What You Will Do
- Hospitality Rounds
• Water pitcher with fresh water and ice (confirm with RN that ok for pt to drink)
• Ask if would like another blanket
• Incentive spirometer at bedside (confirm with RN that pt needs one)
• Tissues within reach
• Personnel equipment within reach (phone, walker, shoes/slippers, robe, glasses, hearing aids, dentures)
• Ask if would like coffee/tea/food (confirm with RN before offering)
• Help patient order meals
• Distribute patient mail and newspaper
• Clean-up room:
   ◦ Pick up garbage on floor
   ◦ Declutter by putting things away
   ◦ Small trash bag on bedside table - Companion Role
• Converse with patient
• Use activity cart for delirious patient - AM Care Set-Up (partner with UAP to determine which patients need which supplies)
• Distribute linen pack to every room (unit specific)
• Distribute supplies for bath (warm wipes, toothpaste, toothbrush, comb, razor, shaving cream) - Admission
• Set-up empty room for admission (unit specific) - Restock
• Warming cabinet with bath wipes; rotate stock
• Yellow isolation caddies
• Patient Room
   ◦ Non-sterile gloves
   ◦ Ambu bag at bedside
   ◦ Flowmeter
   ◦ Suction head
   ◦ Unit specific items - Audits
• White board audit
   ◦ Name of RN and UAP; if missing, add them
   ◦ Today’s date; if missing, add date
   ◦ Name of team; if missing, add team’s name - Clean equipment (ask UAP how to clean if forget)
• BP machines
• Thermometer (temporal)
• Glucometer
• IV Pumps
• Telemetry boxes
• WOW and WOW stands
• Desk top computers - Make unit-based packets
• Admission packets
• Other as defined by unit - Volunteer Cart
• Get volunteer cart from volunteer services and round on the unit - Assist Unit Secretary
• File paperwork under direction of unit secretary
• Greet visitors
• Answer the phone
• Answer the intercom - When patient discharged, carry patient belongings to curbside
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Current High School student (rising Senior/Senior) who has completed one year of Health Tech education or a participant of another Workforce Development identified program. (Required) and
- Work Permit Required for students under the age of 18 (Required)
Work Experience
- less than 1 year Entry-level position
Knowledge, Skills, & Abilities
- Basic patient care skills. (Preferred proficiency)
- Effective communication with people from varied socioeconomic backgrounds. (Required proficiency)
- Able to organize changing work assignments. (Required proficiency)
- Flexibility. (Required proficiency)
- Patient focused. (Required proficiency)
- Positive, can-do attitude; self-motivated and willing to learn. (Required proficiency)
- Basic computer data entry skills. (Required proficiency)
- Able to communicate effectively in English, both written and verbal. (Required proficiency)
Physical Demands
- Standing Frequently
- Walking Frequently
- Sitting Rarely
- Lifting Frequently up to 50 lbs
- Carrying Frequently up to 50 lbs
- Pushing Frequently up to 50 lbs
- Pulling Frequently up to 50 lbs
- Climbing Occasionally up to 50 lbs
- Balancing Occasionally
- Stooping Frequently
- Kneeling Frequently
- Crouching Frequently
- Crawling Occasionally
- Reaching Frequently
- Handling Frequently
- Grasping Frequently
- Feeling Constantly
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Constantly
- Eye/Hand/Foot Coordination Constantly
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










