Job Description & Qualifications
Joining our team comes with several benefits, including:
-
Competitive hourly rate
- Free parking
- Tuition reimbursement
A Brief Overview
Provides departmental management interface and quality assurance expertise to ensure departmental compliance with regulatory and accreditation agencies. Supports quality assurance activities for both the Cellular Therapy and Heme Malignancy Programs within the Seidman Cancer Center. Implements and facilitates quality goals based on the clincial and laboratory program Quality Plans.
What You Will Do
- Quality review of medical and lab records associated with cellular therapy procedures and treatments.
- Assists with writing, revising, and maintenance of standard operating procedures and associated forms and worksheets; facilitates reviews and approvals; ensures protocol compliance
- NMDP Executes internal audits, coordinate and prepares for external audits including FACT, FDA, Joint Commission, ODH and commercial partners who provide therapeutic products to the program.
- Collaborates with interdepartmental staff on quality improvement projects. Reviews and facilitates incident/accident/errors. Corrective action/follow up
- Ensures programmatic compliance including but not limited to FDA, FACT (Foundation for the Accreditation of Cellular Therapy), NMDP, CIBMTR, ODH, JC.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
- Bachelor’s Degree in science, healthcare, quality, or related discipline (Required)
Work Experience
- 2+ years professional experience in a healthcare related field, laboratory or experience in quality assurance (Required) and
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Prior experience with process/performance improvement (Preferred)
Knowledge, Skills, & Abilities
- Excellent organizational & communication skills. (Required proficiency)
- Detailed oriented and be able to multi-task and handle a large volume of work. (Required proficiency)
- Must possess high degree of computer skills, complex math skills, proficiency in Microsoft (Required proficiency)
- Good written and verbal communication skills. (Required proficiency)
- Knowledge of cellular therapy, FDA, GMP, and GTP regulations. (Required proficiency)
- Office and outlook, PowerPoint, excel, and working with data bases. (Required proficiency)
- Excellent oral and written communication skills (Required proficiency)
- Excellent customer service orientation. (Required proficiency)
- Demonstrated ability to manage processes and/or activities of various and diverse employee groups, interacting effectively and professionally. (Required proficiency)
Licenses and Certifications
- Medical Technologist (MT-ASCP) (Preferred)
- Healthcare Quality/CPHQ (Preferred)
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.

UH Seidman Cancer Center
Part of the National Cancer Institute (NCI)-designated Case Comprehensive Cancer Center at Case Western Reserve University, one of 50 Comprehensive Cancer Centers in the country.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










