Job Description & Qualifications
Make an Impact Across Patient Care and Clinical Leadership
Are you a highly organized professional who thrives in a fast-paced environment and enjoys supporting executive leaders who make a difference every day?
We are seeking an exceptional Executive Assistant to provide high-level administrative support to the Chief Nursing Officer (CNO) and Chief Medical Officer (CMO).
In this highly visible role, you will serve as a trusted partner to two senior healthcare executives, helping to coordinate priorities, manage complex schedules, facilitate communication, and support initiatives that directly impact patient care, clinical excellence, and organizational success.
Why Join Us?
This is more than an administrative role. It is an opportunity to be at the center of healthcare leadership, partnering with executives who influence patient outcomes, caregiver engagement, and strategic growth. If you enjoy meaningful work, collaborating with purpose-driven leaders, and making a tangible impact every day, we encourage you to apply.
What You’ll Do
- Manage complex calendars, meetings, and executive priorities for the CNO and CMO.
- Coordinate leadership meetings, committees, and special projects across nursing, medical staff, and hospital operations.
- Prepare agendas, presentations, reports, and meeting materials.
- Serve as a key point of contact for physicians, nursing leaders, administrators, and external stakeholders.
- Track action items and ensure timely follow-up on critical initiatives.
- Arrange travel, events, and executive-level communications.
- Maintain confidentiality while handling sensitive information with professionalism and discretion.
What Makes You Successful
- You anticipate needs and proactively solve problems.
- You are adaptable and remain calm when priorities shift.
- You communicate confidently with leaders at all levels of the organization.
- You take pride in delivering exceptional service and building strong relationships.
- You are detail-oriented, organized, and able to manage multiple priorities simultaneously.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
- Associate’s Degree (Preferred) and
- Bachelor’s Degree (Preferred)
Work Experience
- 5+ years of experience in an Executive Administrative Assistant role or customer service environment. (Required)
Knowledge, Skills, & Abilities
- Knowledge of policies and the organization structure.
- Exceptional typing, dictation and Microsoft office skills.
- Strong organizational, interpersonal and oral and written communication skills to deal tactfully with all levels of management both within and outside the organization.
- Ability to handle confidential information at all times.
- Ability to complete tasks with minimal supervision and with a proactive approach
- Ability to adjust to varying workloads & prioritize work.
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
At University Hospitals, everything we do is driven by our dedication to providing the highest quality patient care. All members of our team, regardless of whether they interact directly with patients, support our mission and share our commitment to caring, compassion, teamwork and providing an exceptional UH experience.
A career in professional services with University Hospitals provides challenging opportunities in:
- Operations – meeting the ever-evolving needs of the health care industry
- Learning – employing the most advanced, leading-edge health care technology
- Diversity – growing your experience by exploring multiple facets of various business functions
- Collaboration – working with cross-functional teams of the highest-caliber clinicians and support staff
Join us in advancing the science of Health and the art of compassion.
Equal Opportunity Employer – Veterans and individuals with disabilities.

UH Seidman Cancer Center
Part of the National Cancer Institute (NCI)-designated Case Comprehensive Cancer Center at Case Western Reserve University, one of 50 Comprehensive Cancer Centers in the country.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










