Job Description & Qualifications
A Brief Overview
The Manager, Reimbursement is responsible for the strategic oversight, analysis, compliance, and optimization
of all third-party reimbursement activities for the health system. This role leads Medicare, Medicaid, Tricare, and
other governmental reimbursement programs; oversees cost reporting and reimbursement accounting;
evaluates regulatory and payment model changes; and partners with Finance, Revenue Cycle, Government
Relations, Physician Services, and Graduate Medical Education (GME) leadership to maximize reimbursement
opportunities while ensuring regulatory compliance. The position serves as the organization’s subject matter
expert on healthcare reimbursement methodologies, reimbursement accounting, government payment
programs, and reimbursement-related financial analytics. The Manager leads reimbursement staff, supports
organizational financial planning, and provides strategic recommendations to senior leadership regarding
revenue optimization and reimbursement risk.
What You Will Do
Reimbursement Strategy & Compliance
• Direct and oversee all reimbursement functions in compliance with federal, state, and payer
regulations.
• Monitor Medicare, Medicaid, Tricare, commercial payer, and other reimbursement programs for
regulatory and financial impact.
• Assess the financial implications of proposed regulatory, reimbursement, and payment model changes.
• Identify and implement reimbursement optimization strategies while maintaining regulatory
compliance.
• Serve as the organization’s reimbursement subject matter expert and trusted advisor to executive
leadership.
Cost Reporting
• Manage the preparation, review, and timely submission of Medicare, Medicaid, Tricare, and other
governmental cost reports.
• Ensure compliance with CMS regulations and applicable state reimbursement requirements.
• Coordinate the collection, validation, and reconciliation of reimbursement-related financial and
statistical data.
• Review cost report settlements, appeals, adjustments, and audit findings.
• Research, prepare, and support reimbursement appeals and position papers.
Government Reimbursement Programs
• Oversee reporting and compliance requirements related to:
• Medicare reimbursement
• Medicaid reimbursement
• Critical Access Hospital (CAH) status
• Medicare Dependent Hospital (MDH) programs
• Rural designations and wage index optimization
• Graduate Medical Education (GME)
• Disproportionate Share Hospital (DSH)
• Direct and Indirect Medical Education (DME/IME)
• Supplemental payment and upper payment limit programs
• Provider assessment and intergovernmental transfer programs
Audit & Regulatory Management
• Lead reimbursement-related audits conducted by Medicare Administrative Contractors (MACs), state
agencies, external auditors, and other regulatory bodies.
• Coordinate responses to reimbursement reviews and audit requests.
• Maintain supporting documentation and audit-ready processes.
• Monitor reimbursement risks and develop corrective action plans when needed.
Financial Analysis & Reporting
• Oversee reimbursement-related accounting activities, reconciliations, journal entries, and month-end
close processes.
• Analyze reimbursement reserves, settlements, receivables, and liabilities.
• Prepare financial analyses, forecasts, and reimbursement projections for leadership.
• Evaluate budget-to-actual variances and identify reimbursement-related revenue opportunities or
risks.
• Provide executive-level reporting on reimbursement performance and key financial trends.
Revenue Optimization
• Analyze reimbursement methodologies and payment models to identify revenue enhancement
opportunities.
• Evaluate the financial impact of service line growth, physician arrangements, and strategic initiatives.
• Support contract modeling and reimbursement analysis for payer negotiations.
• Collaborate with Revenue Cycle and Managed Care teams to improve reimbursement outcomes and
cash flow performance.
Graduate Medical Education (GME)
• Partner with GME leadership to support reimbursement and compliance initiatives.
• Evaluate resident FTE counts, cap management, affiliation agreements, and related reimbursement
implications.
• Coordinate reimbursement data requirements related to teaching programs and physician time studies.
Leadership & Staff Development
• Lead, mentor, and develop reimbursement professionals and analysts.
• Establish departmental goals, performance metrics, and development plans.
• Promote an environment of accountability, collaboration, innovation, and continuous improvement.
• Manage departmental workload, priorities, and resource allocation.
Strategic Collaboration
• Collaborate with Accounting, Finance, Revenue Cycle, Treasury, Budget, Legal, Compliance, Managed
Care, and Operational leaders.
• Support strategic planning, budgeting, forecasting, and organizational initiatives.
• Participate in special projects involving reimbursement, regulatory compliance, and healthcare finance transformation.
Additional Responsibilities
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education Qualifications
• Bachelor’s Degree in Accounting, Health Care Administration, or Finance (Required)
• Master’s Degree (Preferred)
Experience Qualifications
• 5+ years Healthcare accounting or consulting (Required)
• 3+ years Supervisory experience (Required)
Skills and Abilities
• Healthcare Reimbursement Expertise – Advanced knowledge of Medicare and Medicaid reimbursement
methodologies. ◦ Strong understanding of CMS regulations, cost reporting, reimbursement accounting,
and payment reform initiatives. ◦ Knowledge of physician and hospital reimbursement structures. ◦
Experience with governmental and commercial payer reimbursement models. (Required proficiency)
• Financial & Analytics Skills – Advanced financial modeling and analytical capabilities. ◦ Strong
understanding of GAAP and healthcare accounting principles. ◦ Ability to translate complex
reimbursement concepts into actionable business recommendations. ◦ Experience utilizing large data sets
to support reimbursement analyses and forecasting. (Required proficiency)
• Technology & Systems – Advanced proficiency in Microsoft Excel, including complex modeling and data
analysis. ◦ Experience with ERP systems, reimbursement software, and healthcare financial reporting
tools. ◦ Familiarity with business intelligence and visualization platforms such as Power BI, Tableau, SQLbased
reporting tools, or related analytics solutions a plus. ◦ Experience leveraging automation, data
analytics, and AI-enabled tools to improve reimbursement processes and reporting efficiency. (Required
proficiency)
• Leadership Competencies – Strategic thinking and business acumen. ◦ Strong project management and
organizational skills. ◦ Excellent written, verbal, and executive presentation skills. ◦ Proven ability to lead
cross-functional initiatives and influence stakeholders. ◦ Ability to manage competing priorities in a
dynamic healthcare environment.
Licenses and Certifications
• Certified Public Accountant (CPA) (Preferred)
Physical Demands
• Standing – Occasionally
• Walking – Occasionally
• Sitting – Constantly
• Lifting – Rarely (up to 20 lbs)
• Carrying – Rarely (up to 20 lbs)
• Pushing – Rarely (up to 20 lbs)
• Pulling – Rarely (up to 20 lbs)
• Climbing – Rarely (up to 20 lbs)
• Balancing – Rarely
• Stooping – Rarely
• Kneeling – Rarely
• Crouching – Rarely
• Crawling – Rarely
• Reaching – Rarely
• Handling – Occasionally
• Grasping – Occasionally
• Feeling – Rarely
• Talking – Constantly
• Hearing – Constantly
• Repetitive Motions – Frequently
• Eye/Hand/Foot Coordination – Frequently
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
At University Hospitals, everything we do is focused on helping patients and their families achieve optimal health, realize improved quality of life, and get back to what’s most important in their lives.
Our goal is to create an atmosphere where the best allied health professionals and support staff can learn, grow and make a real, positive impact on all those we serve. An allied health career with University Hospitals provides the opportunity for you to be the difference.
Join us in advancing the science of Health and the art of compassion.
Equal Opportunity Employer – Veterans and individuals with disabilities.
University Hospitals is a national leader in healthcare that takes pride in calling Northeast Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










