Job Description & Qualifications
The Lieutenant will oversee daily operations in the absence of the chief of police. Lieutenant is responsible for staff development, policy adherence, regulatory compliance, staff engagement, and creating positive relations with patients.
What You Will Do
- Acts in the absence of the Chief of Police
- Accountable for the maintenance of professional standards and integrity throughout the agency.
- Leads Sergeants and other staff in the managing of daily operations.
- Quality Control maintenance by daily review of the Computer Aided Dispatch logs to assure the delivery of quality service.
- Assures policy compliance throughout the agency.
- Initiates and maintains positive relationships with patients/customers.
- Builds and retains a talented and inspired workforce by developing, engaging and empowering personnel to fulfill their potential and the UH vision.
- Collaborates as an integrated team by sharing information and best practices
- Demonstrates progressive leadership and effective management
- Accountable for ensuring regulatory standards are achieved
- Initiates and maintains positive relationships with co-workers.
- Takes responsibility for self-development and supports a learning environment.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED (Required)
- Bachelor’s Degree (Preferred)
Work Experience
- 3+ years of Supervisory experience in Protective Services or Private Security (Required)
Knowledge, Skills, & Abilities
- Proficient in the use of computers and standard office applications. (Required proficiency)
- Working knowledge of security-related systems and equipment, including radio communications, CCTV, and motor vehicles. (Required proficiency)
- Familiarity with timekeeping systems (e.g., Kronos or similar platforms). (Required proficiency)
- Ability and willingness to complete required training and certifications to support departmental operations and compliance. (Required proficiency)
- Demonstrates effective communication skills in both routine and high-pressure situations, with a focus on customer service and professionalism. (Required proficiency)
- Maintains composure and sound judgment in stressful or emergency situations. (Required proficiency)
- Applies job-related knowledge and skills to perform assigned duties effectively and safely. (Required proficiency)
- Excellent communication skills, verbal and written. (Required proficiency)
Licenses and Certifications
- Driver’s License (Valid) (Required)
- Successful completion of OPOTA Private Security and Firearms Certification (Required within 30 Days)
- Successful completion of an OPOTA Private Security Academy (Preferred)
- First-Line Supervision Training (Required within 1 Year)
- Mid-level Supervision Training (Preferred within 2 Years)
- Must complete Annual Firearm, Taser training (Required)
- CPR and CIT Training (Preferred)
Physical Demands
- Standing Constantly
- Walking Constantly
- Sitting Rarely
- Lifting Frequently up to 50 lbs
- Carrying Frequently up to 50 lbs
- Pushing Frequently up to 50 lbs
- Pulling Frequently up to 50 lbs
- Climbing Occasionally up to 50 lbs
- Balancing Occasionally
- Stooping Frequently
- Kneeling Frequently
- Crouching Frequently
- Crawling Occasionally
- Reaching Occasionally
- Handling Constantly
- Grasping Constantly
- Feeling Constantly
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.

UH Parma Medical Center
For 50+ years, UH Parma Medical Center has provided high-quality health care to the residents of Parma and surrounding communities and now offers a Level 3 trauma center.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










