Job Description & Qualifications
The Accounts Payable Specialist II (AP Specialist II) is responsible for processing purchase order supplier invoices, ensuring timely and accurate submissions. This position also handles Non-PO invoices, resolving issues related to invoices through effective communication with internal teams, end users, and suppliers. Key responsibilities include coordinating the resolution of invoice discrepancies, providing guidance on submission processes, and answering both internal and external inquiries in a professional and timely manner. The AP Specialist II must be able to organize, prioritize, and multitask to meet deadlines and maintain high standards of accuracy. Special assignments focusing on specific areas such as, iExpense, Payments, Supplier Coordination may be assigned at this level, offering opportunities to contribute beyond day-to-day tasks
What You Will Do
- Processes purchase order supplier invoices through KTM in a timely manner and meets targeted quotas.
- Reviews and approves Non-PO invoices (SSI) according to policy and procedure and meets targeted quotas
- Reviews and resolves Markview systems working folder on a timely basis
- Coordinate the resolution of SSI invoice issues with end users via numerous communications methods, emails, phone calls, etc.
- Coordinate the resolution of sending PO invoice issues to Sr. Rep/Buyers
- Instruct and answer questions on the submission process according to policy & procedure
- Resolves Markview backlog queues as assigned by Corporate Accounts Payables Manager, opens mail, and scans supplier invoices into Kofax systems.
- Reviews and resolves Markview systems working folder on a timely basis.
- Answers and effectively resolves internal and external phone calls in a timely manner
- Must be able to organize, prioritize, and multitask
- Assumes additional responsibilities and performs special projects as directed
Additional Responsibilities
- iExpense Specialist • Responsible for processing high volume expenses via IExpense • Review, audit and approves employee expense reports according to policy and procedure. • Responsible for processing timely, yearly graduating residents • Responsible for processing physician tuition expenses with special requirements • Review and audit of expense reports for required tier lever approvals and out of policy forms • Performs trip number request approval and processing. • Takes a proactive approach in reviewing and handling emails timely, efficiently, and professionally • Coordinate the resolution of employee issues via numerous communications methods, IExpense, Phone calls, e-mails, etc. • Corresponds daily with all levels within the company on expense issues • Researching disputes and conflicts with attaching receipts and other issues • Responsible to instruct and answer questions on attachment of receipts and other issues
- Payment Specialist • Run all Payments (Checks, ACH, Credit Card, Employee payments) • Regular schedule payments/Quick Payments/ Recurring Payments • Run Workers Comp payments and Lease Payments • Coordinate and communicate payments via email • Work with Treasury on payment files – BOA spreadsheet sending daily • Void and/or Reissue payments • Review Paymode -X rejected or return payments • Review JPMorgan Chase and ACH returned payments • Retrieving AMEX Statement Monthly and sending to Treasury for Payment • Create distribution sets for recurring invoices (as needed0 • Process home Care Mileage reimbursements • Process McKesson and Amerisource Payments • Record payments with the wire upload information • Research disputes and conflicts with payments • Work with bank/compliance on fraudulent payments • Takes a proactive approach in reviewing and handling emails timely, efficiently, and professionally
- Supplier Coordination • Takes a proactive approach in reviewing and handling emails timely, efficiently, and professionally • Responsible for processing high volume requests via OnBase, AP Supplier emails, Supplier Correspondence emails, and correspondence daily • Coordinate the resolution of vendor issues via numerous communications methods, OnBase, Phone calls, e-mails, etc. • Communicates daily with all levels within the company on set-up issues with PO or SSI suppliers • Responsible for the upkeep of active and inactive suppliers • Responsible to instruct and answer questions for vendors and end users on AP set-up process • Must be able to organize, prioritize, and multitask • Responsible for the processing of requests submitted in Onbase, Responsible for the collection process for vendors submitting W9 Forms • Responsible for the OSD TECH folder and Patient Study W9 Forms folder in the S: drive • Responsible for verifying Supplier’s EIN/TIN number via Sovos and Symplr • Researching disputes and conflicts with supplier set-up/add and changes, such as (but not limited) W9 forms, address, name, PO supplier, SSI supplier, active or inactive suppliers.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED (Required) and
- Associate’s Degree (Preferred)
Work Experience
- 3+ years of Accounts Payable or Bookkeeping experience (Required) and
- Prior experience working in a fast paced, large work environment (Preferred) and
- Oracle experience (Preferred) and
- (Preferred)
Knowledge, Skills, & Abilities
- Detail oriented and organized, with good analytical and problem solving ability. (Required proficiency)
- Strong client service and communication skills. (Required proficiency)
- Ability to make sound decisions, function independently and as a team player. (Required proficiency)
- Effective written and verbal communication skills. (Required proficiency)
- Ability to meet department deadlines on assignments and special projects. (Required proficiency)
- Ability to schedule, coordinate and complete multiple assignments. (Required proficiency)
- Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e., printers, copy machine, FAX machine, etc.). (Required proficiency)
- Intermediate to advanced Word, Excel, and Outlook experience
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 0%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
University Hospitals is a national leader in healthcare that takes pride in calling Northeast Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










