Customer Service Tech Equipment Management
Position #: 25000CNY
Shift: Evenings
Status: Full-time
Work Days of the Week: M-F, Rot wknd and Holidays
UH Facility: St. John Medical Center
Location: Westlake, OH
Remote Work: On-Site
Salary: $15.00 – $20.37/hour
Job Description & Qualifications
Hours
- Full Time 40hrs
- Evening Shift
Location: St John Medical Center in Westlake, OH
What You Will Do
- Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes.
- Monitor inventory levels in all assigned clinical areas and proactively stock as needed.
- Pick up dirty utility, clean items and/or make necessary repairs and return items
- Replenish crash carts and intubation boxes, ensuring all contents are accurate and within expiration dates.
- Responsible for keeping storage room stocked, clean and orderly.
- Assist customers with delivery inquiries and general questions, searches for items.
- Cross trained to cover general storeroom requests and stocking, patient transport as needed.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED (Required)
Work Experience
- Supply chain, hospital and/or customer experience (Preferred)
Knowledge, Skills, & Abilities
- Proficient oral and written communication skills (Required proficiency)
- Notable client service, communication and relationship building skills . (Required proficiency)
- Must be able to lift a minimum of 50 pounds. (Required proficiency)
- Must have the ability to manipulate Excel spreadsheets and Word documents, and to manage emails using Outlook. (Required proficiency)
- Demonstrated ability to use PCs and general office equipment (i.e. printers, copy machine, FAX machine, etc.) (Required proficiency)
Licenses and Certifications
- Basic Life Support (BLS) (Required within 90 Days)
Physical Demands
- Standing Constantly
- Walking Constantly
- Sitting Rarely
- Lifting Constantly up to 50 lbs
- Carrying Constantly up to 50 lbs
- Pushing Constantly up to 50 lbs
- Pulling Constantly up to 50 lbs
- Climbing Constantly up to 50 lbs
- Balancing Constantly
- Stooping Constantly
- Kneeling Constantly
- Crouching Constantly
- Crawling Constantly
- Reaching Constantly
- Handling Constantly
- Grasping Constantly
- Feeling Constantly
- Talking Constantly
- Hearing Frequently
- Repetitive Motions Constantly
- Eye/Hand/Foot Coordination Constantly
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
UH St. John Medical Center
UH St. John Medical Center provides residents of western Cuyahoga and eastern Lorain counties with high-quality health care in a faith-based Catholic hospital setting, including a Level 3 trauma center.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.
