A Brief Overview

Identifies, leads, and facilitates the development and enhancement of tools and methods to support Clinical Risk & Loss Control, improve organizational performance, and operations. This position will be responsible for leading cross-functional teams to resolve apparent and emerging risks in real time, as well as lead proactive risk management initiatives.

What You Will Do

• Identifies and investigates unanticipated outcomes, incident reports, and high-level risk events.
• Leads risk management activities for assigned areas and maintains communication with the Director(s) of Clinical Risk Management & Loss Control and key stakeholders.
• Conducts/facilitates root cause analysis for serious safety events and other events as needed.
• In collaboration with the Director(s) Clinical Risk Management & Loss Control, drives the vision for mapping patient activities that bring value to UH and meets external agency requirements.
• Promotes organizational learning about health care errors to affect behavioral changes to improve safety.
• Promotes UH system wide standardization of policies/practices via the UH Risk Management Council.
• Implements physician practice wide programs around risk and patient safety utilizing data and trends from PASS reporting system, Process Improvement, and/or Quality Improvement
• Supports a positive culture through effective communication with all team members.
• Clinical Performance Improvement and Change Management In collaboration with local and System Leadership, creates multiple program methodologies for improving clinical performance and implementing needed changes to improve care and outcomes.
• Quality Assurance Partners with clinical leadership to assess patient care for gaps to design and implement evidenced based practices and workflow that decrease risk. Participates in audits for on-going risk evaluation.
• Education Presents information to clinical teams on risk topics to enhance knowledge and understanding of risk management.

Additional Responsibilities

• May participate in high risk event calls after hours.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.