Job Description & Qualifications
Primarily responsible for the day-to-day management of a large enterprise multi-vendor firewall environment. Interacts with business users and vendors to identify, define requirements, and expectations of new and existing network systems security needs. Participates in design, implementation, and troubleshooting process for complex firewall solutions. Assists in the development and strategy of network firewalls through system monitoring, maintenance, and system upgrades.
What You Will Do
- Work closely with other team members to design, build and maintain, new and existing network security technology.
- Create and deploy firewall standards for internet, datacenter, and cloud connectivity.
- Participate in Security & Network incidents, response, and remediation.
- Design, test, and deploy network & security solutions following the defined change control process.
- Requirements gathering, analyze, and propose solutions to networking security needs.
- Provides capacity planning for firewalls.
- Monitor, analyze, and report metrics of network firewall services.
- Completes work request activity submitted via Service Request System.
- Creates and maintains comprehensive documentation related to the network security infrastructure.
- Participates in on-call service rotation; provides 24 x 7 production support on a rotating basis.
- Performs occasional night/weekend work as required due to environment.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Bachelor’s Degree preferably in Information Technology or related field with an interest in Information Technology Networks (Required) or
- 10 years of relevant working experience can be substituted in lieu of the degree (Required)
Work Experience
- 10+ years Enterprise Network Security infrastructure, including design, implementation, and ongoing management and troubleshooting in a mid to large sized company (Required)
Knowledge, Skills, & Abilities
- Palo Alto or similar enterprise grade firewalls. (Required proficiency)
- Cisco or similar enterprise grade switches and routers. (Required proficiency)
- Extensive experience with PAN Palo Alto Networks and Cisco firewalls
- Experience managing on-prem and cloud firewalls and utilizing security best practices
- Experience configuring, deploying, and supporting remote connectivity for client-to-site and site-to-site VPN
- Experience with firewall management tools and technologies such as, Panorama, Firemon, Prisma access, IPSec, Global Protect VPN, Cisco AnyConnect
- Experience with networking technologies is a plus; f5, Cisco, switching & routing, ACI, STP, EIGRP, OSPF, BGP, MPLS, TCP/IP, DHCP, DNS, end to end QOS, HSRP, VRRP, LACP, ACLs
- Practical experience in the use of network monitoring tools such as SolarWinds, Stealthwatch, LiveAction, Splunk, sylog-ng, Viavi, and Wireshark
Licenses and Certifications
- Cisco Certified Networking Professional (CCNP) CCNP Enterprise, CCNP Security, CyberOps Professional (Preferred Upon Hire) and
- Driver’s License (Valid) with reliable transportation (Required)
- Palo Alto Preferred Certifications: PCNSE, PCCSE, PCSAE (Preferred Upon Hire)
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
University Hospitals is a national leader in healthcare that takes pride in calling Northeast Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










