Job Description & Qualifications
A Brief Overview
The Improvement Nurse serves as a strategic partner, responsible for facilitating on behalf of the Quality Institute, the assigned facility and/or the assigned market improvement initiatives that target one or more system priorities including the development of the scope, design, implementation, control, and validation of the initiatives outcome results. The Improvement RN may be responsible for developing and leading improvement activities at the entity and system level in the following areas:
What You Will Do
- Performance Improvement & Change Management
• Review care of patients (concurrent and retrospective) to assess for complications of care and adherence to published practice standards
• Liaison with the physicians, nurses and ancillary staff regarding Quality and Patient Safety, and other quality/risk initiatives, including publically reported indicators
• Develops performance improvement activities as defined by organizational priorities
• Attends departmental meetings, as assigned, to serve as Quality Institute representative and subject matter expert.
• Performs tracer activity to assure compliance with all regulatory standards.
• Serves as coach and mentor to staff regarding regulatory and other initiatives defined in Quality & Safety priorities
• Communicates opportunities for improvement to unit/departmental leadership as identified.
• Facilitates communication with leadership on organizational opportunities for improvement at unit or department level - Patient Safety
• Collaborates with Manager and Quality Institute Leadership in identifying annual priorities as it impacts Patient Safety
• Supports an effective Patient Safety Program for this facility based on the current priorities
• Participates in Performance Improvement activity related initiatives to positively impact Patient Safety and Reduction of Adverse Events
• Assists in identifying best practices and process redesign to improve patient safety -
Accreditation & Regulatory Compliance
• Assists with organization wide continuous accreditation readiness and continuous regulatory compliance, including process improvement activities
PLEASE NOTE: this position is 100% grant funded
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Bachelor’s Degree in Nursing or Healthcare related field (Required)
- Educational degree for Nursing Licensure (e.g. Diploma, Associates, or Bachelors) (Required)
Work Experience
- 3+ years Acute care clinical experience or closely related healthcare experience (Required)
Knowledge, Skills, & Abilities
- Quality & Process Improvement skills (Preferred proficiency)
- Excellent interpersonal communication skills (Required proficiency)
- Ability to teach and mentor (Required proficiency)
- Ability to lead small teams effectively (Required proficiency)
- Strong presentation skills (Required proficiency)
- Computer skills in all Office applications, including excel. (Required proficiency)
- Knowledge of Process improvement modalities. (Required proficiency)
Licenses and Certifications
- Registered Nurse (RN), Ohio and/or Multi State Compact License (Required)
- Related certification (e.g. CPHQ, Green Belt, CPHRM) (Preferred)
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










