Behavioral Clinic Support Specialist Peds Psychology – Main Campus

Position #: 24000C7W
Position: Behavioral Clinic Support Specialist Peds Psychology – Main Campus
UH Facility: Medical Practices / Mgmt Services Org
Shift: Days
Status: Full-time
Work Days of Week: M-F

City: Cleveland

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JOB DESCRIPTION & QUALIFICATIONS

Description

What You Will Do

Check in patients, schedule follow ups.
Knowledge and ability to articulately describe providers’ clinical practice parameters.
Answer all incoming calls and field to appropriate person/place.
Perform phone intakes and schedule appointments, including facilitating the school evaluation process.
Perform insurance prior authorization.
Schedule internal and external referrals from verbal, email, phone or AEMR request.
Create and maintain doctors’ schedules/templates in Soarian.
Insure and increase revenue by ensuring slots are filled.
Ensure behavioral/psychological questionnaires are mailed, received, scored, and scanned into AEMR at a high level of PHI security.
Retrieve and send protected PHI records to other physicians, social security requests.
Keep inventory of patient protocols.
General clinic office duties: collect co-pays and create bank deposits, review and submit charges in AEMR, assemble new patient packets to mail and send to other sites.

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

High School Equivalent / GED (Required) and
Some college (Preferred)

Work Experience

2+ years Of clerical experience, preferably in a medical setting (Required) and
Experience using hospital clinical operating systems (Preferred)

Knowledge, Skills, & Abilities

Proficient PC skills, including MS Office products. (Required proficiency)
Demonstrates strong interpersonal and communication skills. (Required proficiency)
Detail oriented and organized. (Required proficiency)
Ability to function independently and as a team player in a fast-paced environment (Required proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

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LOCATION

Working at University Hospitals

Careers at University Hospitals offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As a leader in our industry, our staff share a commitment to Be the Difference in the lives of our patients and our communities, from Northeast Ohio and beyond. Take a look at this video to discover how we’re building an organization for the future, today. Note: video content was obtained prior to the COVID-19 pandemic.

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Contact Us

To contact University Hospitals Human Resources department, or to request a reasonable accommodation, please call 216-767-8900 or send us an email at employment@uhhospitals.org

Equal Employment Opportunity Statement

It is the policy of University Hospitals to provide equal opportunity to all of our employees and applicants for employment. Decisions concerning employment, transfers and promotions or other conditions of employment are all made upon the basis of the best qualified candidate without regard to race, color, national origin, age, religion, veteran status, disability, gender, sexual orientation, gender identity, or marital status in accordance with Federal and Ohio law. A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself. EEO is the Law

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