Responsible for personnel, operations, quality, and fiscal management of the Service Line Emergency Access Team (EPAT). EPAT services all entities of the UH System in providing evaluation & disposition for all psychiatry patients in Emergency Departments and Inpatient Hospitals. The scope of services provided include in-person evaluation, tele-evaluation, patient disposition, clinician consultation, resource line, and code violet (CV) team (CV at CMC only)

What You Will Do

• Leads the planning, implementation and evaluation of the patient care service to meet the needs and goals of the UH System, with focus on safe patient care & efficient ED throughput. Dimension II, III
• Collaborates with the Medical and Nursing Leadership at UH entities to oversee the quality program and provision of care to patients using evidence based practice and research. Dimension III
• Promotes an environment that (1) supports family centered Relationship Based Care reflective of the patient population, (2) promotes professional and collegial partnership with UH Entities & community providers. Dimension I
• Builds and retains a talented and inspired workforce by developing, engaging and empowering personnel to fulfill their potential and the UH vision. Dimension III
• Collaborates as an integrated team by sharing information, best practices and results openly through practice in a Shared Governance model. Dimension III, IV
• Contributes to and facilitates strategic program growth, development and organizational change t. Dimension III, IV
• Accountable and responsible to the achievement of organizational and financial goals to accomplish University Hospitals Mission, Vision and Values Dimension III
• Achieves quality outcomes through the utilization of a performance improvement process and accountable to each entity for quality metrics. Dimension II, III
• Responsible for self-development and supports a learning environment Dimension II
• Demonstrates progressive leadership and effective management. Dimension III
• Collaborates with the interdisciplinary teams at all UH entities to oversee the quality program and provision of care to patients using evidence based practice and research. Dimension III
• Accountable for ensuring regulatory standards are achieved in care for this patient population regardless of location. Dimension II, III

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.